As authors we’ve all been told social media is our best marketing tool, and it is. However, the Internet is always changing. Nowadays, at least by my observation, social media seems to be waning in popularity. My main social media accounts are Facebook and Twitter. I’ve been using both for years. A few months ago I started using Instagram, but so far I’m giving it a big, fat, meh.
I’ve spent most of my social media time on Facebook. It used to be a lot of fun, and, for a time, Facebook was a popular fad. Everyone was on Facebook. Those who weren’t just weren’t cool. People posted photos of their kids and grandkids and talked about their hobbies and interests. I shared my book covers on Facebook and I’d post about the current book I was writing. I also started a business page under my pen name, Marina Martindale, which has hundreds of followers. So, what changed?
For me, social media started changing when people began posting their politics. It created an us vs them atmosphere, which was both divisive and hostile. As an author and artist, I keep my politics out of social media because I don’t want to alienate my fans. Facebook and Twitter however added their own fuel to the proverbial fire when they took sides and started censoring people on one side but not the other. Strange business model. I’ve never understood the concept of pissing off half of your customer base. But hey, that’s just me.
The Covid pandemic has made the one-sidedness, and the censorship, so much worse. Here’s a fact for you. Doctors don’t always agree. Remember the old ad jingle about four out of five dentists agree? So where was the fifth dentist? Don’t ask on Facebook or Twitter. They will censor you just for asking. Nowadays Facebook will put you in “Facebook jail,” if you so much as say, “boo!”
Well, here’s the thing. We Americans are accustomed to speaking our minds, and everyone has the right to have their own opinion. We don’t take kindly to censorship, and many walking away from social media as a result.
By my own observation, I’m seeing fewer posts on Facebook from friends who used to post frequently. Others have closed out their accounts entirely. I’m seeing less traffic on my business pages. I’ve also stopped advertising on Facebook because my ads no longer have the reach they once had. Now in case you’re wondering, I’m not alone. My marketing guru tells me she’s seeing the same thing with other clients. Like any other fad, Facebook, along with other social media platforms, has apparently run its course. What was once new and exciting has become, “Been there, done that, bought the t-shirt, and you can stick your censorship where the sun doesn’t shine.”
So, here’s how I see it. Once a customer walks away from a business, they’re gone. They don’t come back. I’m also seeing people forming new social networks, such as Parler, but they’re niche networks. While I make no claims of being a social network expert, I think smaller, niche social networks may be the trend in the future. Yes, Facebook and Twitter will still be around. MySpace is still around. However, I think their popularity has peaked, and somehow I doubt they’ll ever regain the following they had before.
So, where does this leave us as authors? I have no plans for closing out my social media accounts, but I’m now focusing more of my marketing on email newsletters and blogs.